Searching for the right web design agency can be a challenge, especially for anyone doing this for the first time. So, how can you find a web design agency that offers the services you need?
One of the first places to start your search is by asking family, friends, and colleagues if they can offer their personal recommendations for a good web design agency. However, these individuals may not be qualified to understand what your project needs. For this reason, we highly recommend checking out any web design agency that’s recommended through this method.
Where to Start
It takes some time and effort to research and evaluate design agencies. It’s not an easy task. However, it’s best to start this search by having a clear understanding of your goals and expectations. Once you have this task done, you’re ready to start searching for the right web design agency.
Start by creating a list of several web design agencies and freelance designers that could fit your project. Work through this list to create a shortlist; you do this by eliminating any agency that offers a portfolio that doesn’t fit your preferences. It’s essential to find a web design agency that has a style you like and fits your brand identity.
Once you’ve created a shortlist, there are several questions you can ask each agency to ensure they’re the right fit. The rest of this article includes questions you need to ask to ensure you have the best web design partnership possible.
1. What Types of Website Design Services Do You Offer?
The first thing to understand is that there are a wide range of web design agencies, and each one offers a different set of services. Their base services may be similar, but each agency is unique in what they offer.
You’ll probably find that web design services start with basic site creation and go all the way to complex ecommerce solutions.
Basic web design services tend to include developing and implementing a CMS (Content Management System), such as Joomla, Craft, or WordPress. Some agencies may also offer more advanced services, such as custom website design, SEO optimization, and web hosting.
Each web design agency and freelancer specialises in different types of sites. So, it’s important to compare their services and see if they meet your requirements.
2. Do You Have Any Case Studies of Past Projects I Can Review?
Experience is another essential element when it comes to choosing the right web design agency. Ask this question and be sure to inquire about how many years they’ve been in business and the types of projects they’ve worked on. Consider that “new” doesn’t always equate to low quality. In other words, a new agency may have been established by an experienced designer. Their portfolios may be owned by previous employers.
Even so, it’s best to review the agency’s case studies from their previous job and any new work they’ve done. Case studies provide you with insights into the agency’s techniques, approach, and style.
The goal is to find a web design agency or freelancer who fits your company’s brand and goals.
3. Where are You Based?
Today’s design agencies may be located almost anywhere in the world! So, you’ll want to consider whether it’s best to hire a local agency or one that’s remote. Working with a local agency can provide you with many benefits, such as in-person meetings and access to their resources. On the other hand, working with a remote team or freelancer may mean you have more flexibility, lower costs, and have access to more global talent.
So, be sure to ask about the agency’s location. That way, you gain a better understanding of the benefits each agency has to offer, along with potential disadvantages that could cause issues.
Moreover, it’s crucial to work with a team that allows you to have effective communication, and you’ll learn whether their working hours mesh with your own (or not).
4. Do You Specialise in Any Specific Industries or Platforms?
Web design agencies may also offer specialised services with different industries and platforms. For instance, an agency may specialise in ecommerce solutions, while others are focused on frameworks. It pays to find out what your site needs and find a web design agency that fits your requirements.
In addition, web design agencies may also offer specialised services, such as creating custom websites for specific industries (such as healthcare or finance).
Consider finding a web design agency that works within your industry. They will have the knowledge and experience needed to meet your project needs.
5. What is Your Process for Designing Websites?
Next, it’s crucial to learn about a web designer’s approach to website design. For instance, some agencies may do the traditional “design and build” method, where they create the entire site from start to finish. On the other hand, there are agencies that work with an existing template and make customizations there.
Moreover, design agencies may use a traditional waterfall approach, while others adopt an agile methodology. “Waterfall” is a sequential process where each step is taken in isolation. But the agile process is an interactive approach that uses frequent testing and feedback.
Learning how an agency prefers to work ensures you find an agency that can meet your expectations. You’ll also learn how they will or will not integrate with your employees.
6. How Will the Project Be Managed, and What is Your Timeline for Completion?
This is the next question to ask a prospective web design agency. Timeline management is crucial to make sure your project is done on time and within the set budget. Managing a website project means careful planning and implementation to keep the entire project on track to successful completion.
Be sure to also ask how the project will be managed while it’s in process. That way, it’s possible to make your in-house schedule line up with their timeline.
7. What Type of Maintenance Do You Offer After Launching the Website?
Once your website is launched, the process starts a long-term relationship with the web design agency. As you search for the right design agency, it’s crucial to ask about their post-launch support services.
The website design agency should offer comprehensive maintenance services that may include bug fixing, content updates, and security updates/checks.
In addition, you need to understand the process for making changes and requests once the site has been launched. Ask how quickly the agency responds to inquiries and the cost of any updates that may be required. Learning this information means you can plan your budget and avoid unexpected fees.
8. How Much Will the Project Cost?
As you work through your shortlist of web design agencies, don’t forget to ask how much the project will cost. The quotes will vary quite a bit, depending on the size of the project, its requirements, and more.
It’s best to request a comprehensive quote that includes all the costs involved with the project. Requesting a payment schedule is also beneficial so you can determine how much you’ll need to pay in the beginning. Be sure to ask about additional fees, which may include maintenance and hosting.
Hiring a web design agency is hard work; however, by asking the right questions, it’s easier to find an agency that’s the right fit for your website project.
Use the questions in our article to become better informed about each agency, and you’ll find the right partner for a successful website project.